Packages are generally sent within 2 days after receipt of payment. The standard shipping method is “Colissimo with tracking”, delivered without a signature. If you prefer delivery by Colissimo Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online as soon as possible.
Shipping fees include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package is sent at your own risk, but special care is taken to protect fragile objects. Packages are oversized and protected.
Every return is at customer’s costs.
In case of a defect or sizing mistake we may refund these costs once the helmet backed and checked. Please note we don’t refund shipping fees in case of a simple colour exchange. Return address: Tribe Sport Group – attn. Jérome Reynaud – 4 rue Condorcet 83310 Cogolin – France